Privacy Policy

Effective Date: August 4, 2026

Welcome to Al Mamdouh ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://almamdouh.com/, purchase our products, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Shipping and Billing Address

Automatically Collected Information

We may automatically collect certain information, including:

IP Address
Browser Type
Device Information
Pages Visited
Time Spent on the Website
Cookies and Similar Tracking Technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Respond to your inquiries
Send order confirmations and shipping updates
Send promotional offers, newsletters, and marketing messages via Email, SMS, or WhatsApp (where permitted)
Improve our website, products, and customer experience
Detect and prevent fraudulent or unauthorized activities

3. Cookies

Our website uses cookies and similar technologies to:

Keep the website functioning properly
Remember your preferences
Improve website performance
Analyze website traffic
Deliver relevant advertisements

You can disable cookies through your browser settings, although some website features may not function properly.

4. Analytics and Advertising

We use trusted third-party services to better understand website usage and improve our marketing efforts, including:

Google Analytics
Meta (Facebook) Pixel

These services may collect certain information about your browsing activity in accordance with their own privacy policies.

5. Marketing Communications

With your consent or where permitted by applicable law, we may send promotional messages through:

You can unsubscribe or opt out of marketing communications at any time by following the instructions in the message or by contacting us.

6. Sharing of Information

We do not sell or rent your personal information.

We may share your information only when necessary with trusted service providers who assist us in operating our business, such as:

Delivery and logistics partners
Payment service providers
Website hosting providers
Analytics and advertising partners

These parties are required to protect your information and use it only for legitimate business purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet is completely secure.

8. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Update your personal information

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our website is intended for users of all ages. However, if a parent or guardian believes that a child has provided personal information without appropriate consent where required, they may contact us, and we will take appropriate steps to review and address the request.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Al Mamdouh

Website: https://almamdouh.com/

Email: almamdouh.com@gmail.com

Phone: +92 3282325994

Address:

Shop UG-24, Ground Floor

Silk Shopping Mall

Bahadurabad, Bahadur Yar Jang CHS

Karachi 74800, Pakistan